How do I file an insurance claim on my metropcs phone?
You can file a claim by entering your mobile number or serial number in the “File, Continue or Track My Claim” section on the Home page or by calling Assurant at 1-800-316-2075. How long do I have to file a claim? We encourage you to file a claim as quickly as possible to minimize your downtime.
How much is the deductible on Metro phone?
The deductibles for damaged and phone malfunctions range from $25 to $99 per claim.
How does asurion reimbursement work?
Depending on the customer’s device and location, sometimes Asurion Home+ provides claims reimbursement in lieu of device repair or a direct replacement device. The reimbursement then allows the customer to purchase a replacement device on their own.
How do I activate my asurion replacement phone Metro PCS?
Visit a store or call 1-888-8-METRO8 to activate your device.
What is Metro promise?
If you’re not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store.
What happens if you lose your MetroPCS phone?
Contact Metro for help with your lost or stolen phone by visiting your local store or by calling 1-888-8metro8 (1-888-863-8768). If you wish to end your Metro by T-Mobile wireless service, you simply need to stop paying for your account.
How does MetroPCS warranty work?
They cover mechanical failures not attributed to customer fault. You can do warranty in any store that offer warranty services, not all offers them. Check the store locator on metropcs.com, stores that offer warranty are clearly marked. You will have to pay a $15 fee if you want Metro to process the exchange.
Can I get a refund on my phone bill MetroPCS?
There are no returns, refunds, or credits for prepaid service fees, monthly service, application download, add-ons, and other fees. Return policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer’s warranty, if applicable.
Will Asurion replace your phone?
Under no circumstances will an Android phone be replaced with an iPhone even if the deductible of $199 is the same. 4. Know The Terms And Conditions Of Your Insurance. These documents are boring but contain lots of useful information.
Does Asurion cover lost phone?
Verizon’s Asurion Wireless Phone Protection insurance program offers comprehensive cellular device coverage, including replacement of lost, stolen, damaged or post-warranty defective cellular communication devices. Water damage is also covered.
How do you cancel a phone claim in Asurion?
Your phone carrier
How to file a cell phone claim with Asurion?
– Claims may be fulfilled with new or refurbished equipment – If the same make and model is not available, a comparable model will be substituted. Color, features, and accessory compatibility are not guaranteed – Apple Watch claims are not eligible for repair. Replacements will only be fulfilled with the model and color combination sold by Sprint
Is Metro PCS a good phone company?
Yes, Metro uses T-Mobile’s GSM network. If you’re coming from T-Mobile or AT, which both run on GSM networks, your phone will likely be good to go as long as you unlock it and purchase a Metro SIM card. If you’re switching from Verizon, though, you may run into issues, since both of those carriers run on CDMA.