How do I complain about lost mail?
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office….File a complaint with the USPS Office of the Inspector General (OIG) by:
- Filing an online complaint.
- Calling 1-888-USPS-OIG (1-888-877-7644)
- Finding more information about contacting the OIG.
What happens if Post Office loses your mail?
You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.
Who is responsible if the Post Office loses a package?
As a general rule of thumb, if you don’t see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.
How do I contact the local postmaster?
You can visit your post office to ask a question or ask to speak to the postmaster or another official. To find your post office, search for your address on the USPS website or call the national postal service hotline at 1-800-ASK-USPS.
How do I lodge a complaint to the Post Office?
For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints link, select option Register Your Complaint for lodging complaint and select option Track your Complaint for knowing the position of the case.)
How can I find my missing mail?
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked “Where is My Package” or “Where is My Mail.” For lost or damaged mail, file a claim for either international mail or domestic mail.
Can the post office track regular mail?
USPS Letter Tracking The USPS cannot track your mail without a tracking number. With the following options, you’ll get a unique number assigned to your mail piece at the time of mailing that will allow you to track using USPS postage tracking. USPS tracking statuses are available online.
Why do letters get lost in the mail?
The most common reason packages get lost by the USPS is because the address label falls off or the shipping label becomes smeared or illegible.
How to complain to the post office for missing mail?
Sender mailing address
How do you file a complaint against a post office?
Go to https://emailus.usps.com/emailUs/iq/usps/request.do?forward=emailUs to complete the form.
How often does the post office lose mail?
When Postal Service Losses Began. The Postal Service carried billion-dollar surpluses for many years before the Internet became widely available to Americans.
Can I sue the post office for stealing my mail?
You can file a formal complaint with the Postmaster General, and you could file a Government Claim for damages, but you are correct that the government and its agents are immune from suit for negligence and mistakes. If they can’t find your mail, and are making every good faith effort to do so [which I doubt], that is all that is required of them.